CommandSoft Customer Privacy
Why we collect personal information
How we collect personal information
To save you time and make our web services even easier to use, some areas of the CommandSoft website allow you to create an "CommandSoft ID" using your personal information. Here's how it works: Simply fill out a brief profile—your name, phone number, and email address—then choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal CommandSoft ID. Next time you order something from the CommandSoft Store or register a new product, you can simply enter your email address and password—the system will automatically look up the information it needs.
When we disclose personal information
CommandSoft works with other companies that help us provide CommandSoft products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with CommandSoft’s policies.
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
How we protect your personal information
The CommandSoft Store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the CommandSoft Store, you must use an SSL-enabled browser such as Netscape Navigator 7.0 or later, or Internet Explorer 5.21 or later. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
Access to your personal information
Collecting other personal information
In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Our companywide commitment to privacy
CommandSoft does not knowingly solicit personal information from children or send them requests for personal information.
CommandSoft’s website contains links to other sites. Other than the affiliated companies CommandStor and DataBrain, CommandSoft does not share your personal information with those websites, and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time of collection, we would try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
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