Notification for FibreJet version 3.x and older
Notification:
CommandSoft, Inc.
610 Anacapa Street
Santa Barbara, CA 93101
T. 805.730.7772 / F. 805.730.7779
July 6, 2010
RE: Product End of Life Policy and Announcement
Dear CommandSoft Customer,
This letter is a formal notification that CommandSoft is initiating the End of Life (EOL) process for all revisions of FibreJet 2.X and FibreJet 3.X products. Pursuant to the terms of your agreement with CommandSoft, this letter serves as your formal written end-of-life notification, which will allow for appropriate planning and opportunity for last time purchases.
End of Life Process Definition
Products reach the end of their Product Life Cycle for a number of reasons. These reasons may be due to market demands; technology innovation and
development driving changes in the product, or the products simply mature over time and are replaced by functionally richer technology. While this
is an established part of the overall product life cycle, CommandSoft, Inc recognizes that end-of-life milestones often prompt companies to review
the way in which such end-of-sale and end-of-life milestones impact the CommandSoft software products companiesÕ use in production. With that in mind,
we have set out below CommandSoft, IncÕs. end-of-life policy to help customers better manage their end-of-life transition and to understand the role
CommandSoft, Inc. can play in helping to migrate to current software versions.
oo As a general rule, CommandSoft Software will provide 6 months notice of the affected product's end-of-life date and/or the last day when the
affected product can be ordered. This notice will be presented to CommandSoft, Inc. Software's customers via one or more the following methods.
o Press Release indicating new version releases
o Email notifications
o Phone calls from COMMANDSOFT Software's sales consultants and
other staff through itÕs reseller channel
o Information will be posted to COMMANDSOFT Software's website
610 Anacapa Street Santa Barbara, CA 93101 U.S.A. Phone: 805-730-7772 Fax: 805-730-7779 Email: info@commandsoft.com Website: http://www.commandsoft.com
CommandSoftTM, Inc.
oo Access to COMMANDSOFT Software's Technical Support Services staff for problems associated with the applicable software and hardware may or may
not be available after the end of life date.
oo Where available, CommandSoft, Inc Software support may or may not provide bug fixes, maintenance releases, workaround, or patches for critical
bugs reported to the Technical Support Services staff after the end of life date. Bear in mind a software upgrade to a version that is currently
supported may be required to correct a reported problem.
oo You will need to ensure that you have a current and fully paid support contract with CommandSoft, Inc. Please contact the Technical Support
Services staff or your organization's sales consultant for questions associated with your service contract.
End of Life Announcement
CommandSoft is initiating the End of Life (EOL) process for all revisions of FibreJet 2.X and FibreJet 3.X products.
CommandSoft will provide ongoing service for the installed base of the above mentioned products per the terms and conditions outlined
in your End User License Agreement (EULA) with CommandSoft and in subsequent support renewal agreements. Software updates and technical
support will, after designated dates, no longer support products completing their lifecycles.
FibreJet 4.X is the only current version of the FibreJet SAN Management Software now being shipped and supersedes all prior versions of
FibreJet. Active technical support, bug fixes, driver maintenance and on going product development are presently being done only for FibreJet 4.X.
FibreJet 1.x Mac [OS 9, 10.1-10.3.x, 10.4.x (PPC and Intel)], EOL Date: 2004.12.06 [Partial Support 2005.05.06, End of Support 2005.08.05]
FibreJet 2.x Mac [10.3.x-10.5.8], EOL Date: 2008.08.01 [Partial Support 2009.08.01, End of Support 2009.11.01]
FibreJet 2.x Win [WinXP, Vista32], EOL Date: 2009.12.07 [Partial Support 2010.05.07, End of Support 2010.08.31]
FibreJet 3.x Mac [OSX 10.4.11-10.5.8], EOL Date: 2009.12.07 [Partial Support 2010.05.07, End of Support 2010.08.31]
NOTE: There was no FibreJet 3.x Win
FibreJet 4 is now the only shipping version of FibreJet
On December 3, 2009 CommandSoft announced the release of FibreJet 4. The fourth generation FibreJet SAN Management Software replaced all
shipping versions of the CommandSoft flagship product on December 10th and a new product life cycle began. 64-bit compatible cross-platform,
shared code-base supporting the latest OS offerings OS X Snow Leopard and Windows 7
CommandSoft, Inc., a leading developer for shared storage solutions, announced their latest version of their popular FibreJet¨ SAN management
representing the fourth generation of the FibreJet product line.
FibreJet¨ 4.0 now shares a common code base between platforms bringing Mac OS X style user interface to its cross platform Windows offering.
This next generation also includes advanced Meta-data management with built in file system repair, powerful data migration, and a totally new
command line interface allowing automation of important maintenance and operation functions to free up administrators and editors for more
productive use of their time.
New to FibreJet 4.0 X-Platform
Version 4.0 incorporates all features present in FibreJet version 2.x and 3.x plus some major additions:
o Command Line Interface
o Unified Code for both Mac OS and Windows
o Support for 64bit kernel in Snow Leopard and Windows 7
o Elastic Storage Expansion ¥ Data Migration Engine**
o SAN Support Tools
o Built-in Advanced File System checking and repair utilities
o Built-in Partition Map recovery tool to Resurrect damaged partition maps**
o Built-in Virtualization Support** ¥ Maturing Meta-data-based Database Engine
o A growing ÒUsersÓ and ÒProfilesÓ paradigm ¥ Increased Customization Options**
o Automated startup and periodic actions and support for HA fail-over/back**
The new generation of FibreJet offers users an ever-increasing list of exciting new features. Administrators can now expand existing file systems*
that need more space right within FibreJet. A new Data Migration engine allows SAN administrators block-copy or file-copy capabilities for data
duplication, backup, and storage retirement. SAN Support Tools include event log auditing and SAN Health support in the form of built-in diagnostics
reporting, file system checking, and advanced repair.
A new tool provides an unprecedented view into the virtualization of SAN structure including the relationships between a file system volume and
its underlying physical disk, partition structures and software RAID structure. This tool also includes utilities for archiving the partition maps,
useful not only for support purposes, but also recovering from certain catastrophic data-loss scenarios.
FibreJet 4.0 offers many new features in addition to those listed above, including an entirely new GUI unified across platforms and made possible
by a unified code base for Mac and Windows, custom meta-data enabling the user to apply user- defined graphics in the GUI, and new ways for users
to manage multiple workflow environments with User Profiles, allowing SAN working environment configurations to follow Users from one workstation
to another on the SAN.
FibreJet 4.0 for Mac OS X / Windows 7 Cross-Platform is available for immediate download for a charge of just $200.00 for the upgrade and recommended
one year support renewal for $299.00 per seat for all FibreJet customers with active CommandSoft maintenance/support agreements, request your upgrade
code at: http://www.commandsoft.com/support.jsp. This special pricing offer for those with existing support agreements is available through December 31, 2010.
Users of FibreJet SANs not covered by active CommandSoft support agreements can order FibreJet 4.0 upgrades for $400/seat and a required one year support
renewal of $299.00 per seat from all authorized FibreJet resellers or directly from CommandSoft at: (805) 730-7772.
CommandSoft Ð www.commandsoft.com
CommandSoft, Inc. is the developer of FibreJet, a next-generation, shared-storage solution for Storage Area Networks (SANs). FibreJet enables file systems to be
dynamically shared in a multiple-reader / single writer environment. CommandSoft was founded by the original developers of FibreNetTM, StudioBOSSTM, FC Net
Director RAIDTM, SAN ManagerTM and other storage software systems. They were among the first Fibre Channel innovators through their development of HBA drivers
for WindowsTM, SolarisTM, MacintoshTM OS and IRIX Fibre Channel chip sets from QLogicTM, EmulexTM, and AgilentTM. For more information on the company, its products
and its mission, visit the CommandSoft website at: www.commandsoft.com or call 800-447-0144.
*Support for expansion of file systems requires certain criteria to be met in relation to the configuration of partitions on the storage.
**Some new FibreJet 4.0 SAN Management features are currently available only in Mac OS X environments.
FibreJet¨ is a trademark of CommandSoft, Inc. Windows is a trademark of Microsoft
